Responsible Gaming

Gamble for entertainment, not income

Gambling involves risk, and outcomes are determined by chance or by the rules of the relevant game. There is no guaranteed strategy, system or pattern that can make a win more likely over time. A previous result does not predict the next result, and a losing run does not mean that a win is due. Always treat money used for gambling as entertainment spending that may be lost.

Before you play, decide how much time and money you can comfortably spend. Your gambling budget should come only from money left after essential costs, including housing, food, bills, transport, education, savings and other financial commitments. Do not use borrowed money, credit intended for essential expenses or money set aside for someone else.

• Set a spending amount before you begin and do not increase it during a session.
• Set a time limit and take regular breaks away from the site or app.
• Keep gambling separate from essential household finances.
• Never chase losses by placing larger or more frequent bets.
• Do not gamble when you are upset, stressed, tired, affected by alcohol or affected by other substances.
• Remember that wins are not income and losses are not debts that must be recovered through further gambling.

It can help to view your gambling activity as you would any other discretionary expense. Keep a record of deposits, bets and withdrawals if this helps you understand your overall spending. Reviewing your activity regularly can make it easier to identify changes in your habits before they become difficult to manage.

Who should not gamble

Only people who are legally permitted to gamble should use gambling services. Minors must not access or use an account. You should also avoid gambling if it conflicts with your personal, cultural, religious or professional responsibilities, or if you are trying to reduce or stop gambling. Do not allow another person to use your account, and do not use another person's account.

Recognise when gambling may be causing harm

Gambling-related harm can develop gradually. It may affect finances, relationships, work, study, sleep, physical health and emotional wellbeing. You do not need to wait until a problem becomes severe before seeking help. If gambling is causing concern for you or another person, taking action early can make it easier to regain control.

• Spending more time or money gambling than you planned.
• Increasing bet amounts to feel the same excitement or to try to recover losses.
• Thinking about gambling often, including during work, study or family time.
• Feeling restless, irritable or anxious when trying to cut back or stop.
• Hiding gambling activity, losses or transactions from people close to you.
• Borrowing money, selling possessions or missing bills because of gambling.
• Using gambling to escape stress, loneliness, sadness, anger or other difficult feelings.
• Arguing with family, friends or colleagues because of gambling.
• Neglecting responsibilities, sleep, health or personal relationships.
• Trying to stop several times without being able to maintain a break.

You may also notice warning signs in someone close to you. These can include requests for money, unexplained financial problems, secrecy about devices or accounts, mood changes and withdrawal from normal activities. Approach the person calmly, focus on what you have observed and avoid blame. You cannot control another person's gambling, but you can protect your own finances, boundaries and wellbeing.

What to do if you are concerned

Stop gambling for the moment and avoid making decisions while distressed. Review your recent activity, consider using a break or self-exclusion option, and speak with a trusted person. A qualified gambling counsellor or recognised support service can help you understand your options and create a plan that suits your circumstances. Support can be confidential, and you can ask for help even if you are unsure whether your gambling is a problem.

Players in Australia can look for recognised gambling support services in their state or territory, including counselling and financial counselling options. Information may also be available through health professionals and community organisations. If gambling has left you feeling unsafe, overwhelmed or at immediate risk, contact emergency services or an appropriate crisis support service in your area.